MyCast&Crew is a self-service portal that allows you to manage your profile with Cast & Crew.
Now you can easily view, manage and update your information with Cast & Crew.
- View your Paystubs and Tax Documents
- Submit W4s
- Update your Profile
- Change your Address
- Manage Supporting Documents
- Launch Cast & Crew Products like Start+ and Hours+
And now set-up and manage Direct Deposit.
Your username is your email address. If you forgot your password, please use the "Forgot Password?" link.
Here's a short video on how to register at MyCast&Crew.
Create an account or Log in to an existing account at MyCast&Crew.
Once logged in, click on Register and follow the steps to complete your registration.
Direct Deposit is not required for you to receive your paycheck. If you are paid via a paper check or a credit union payroll deduction, you will continue to receive your paycheck as usual.
Log in to MyCast&Crew.
Select "My Profile".
Scroll down to "Direct Deposit".
Direct Deposit will be On.
Your active Direct Deposit information will be displayed.
Log in to MyCast&Crew.
Select "My Profile".
Scroll down to "Direct Deposit".
If setting up Direct Deposit for the first time, click here for a How-To guide.
If Direct Deposit is active, select Edit and update your Direct Deposit.
You can get your banking or credit union information online if you bank online, or from a check. The image below shows which portions of the check number is the routing number and which is the account number.
If your account number is not 9 digits, please add zeros to the beginning of the account number to make it 9 digits. For example account number 12345, would be 000012345.
CAPS employees can now manage their direct deposit directly in the MyCast&Crew portal.
Log in to MyCast&Crew.
Select "My Profile".
Scroll down to "Direct Deposit".
If setting up Direct Deposit for the first time, click here for a How-To guide.
If Direct Deposit is active, select Edit and update your Direct Deposit.
MyCast&Crew does not support Canadian users at this time. Please reach out to your Production Payroll staff for assistance setting up Direct Deposit.
Changes or updates to Direct Deposit information may take up to 14 calendar days before your funds will be processed.
Employees can now have up to 3 accounts set up to receive direct deposit. You can split those deposits using either percentages or flat amounts.
See the How To guide for detailed instructions.
Log in to MyCast&Crew.
Select "My Profile".
Scroll down to "Direct Deposit".
Move to toggle to indicate you'd like to receive paper checks.
Click Save.
Log in to MyCast&Crew.
Select “My Profile”.
Scroll down to “Direct Deposit”.
Click “Edit”.
Uncheck the “Go paperless to view your pay stubs online.” checkbox.
Click Save.
You can also uncheck this box when setting up a new direct deposit account.
Banks that display under the "Connected Banks" list under the Direct Deposit section of the MyCast&Crew portal with the “Pending user verification” status require the user to manually enter the amounts of the two micro deposits that were sent to their bank account when they connected the bank. Once you confirm the two micro deposit amounts successfully, the Status will update to “Verified”.
Still have questions?
We're here to help! If you need additional assistance, please contact the Employee Helpdesk.
Monday through Friday, 7:00 am PT to 6:00 pm PT.
Phone: 1-888-570-4650 (in the U.S.) or 1-818-659-6455 (outside the U.S.)
Email: ehd@castandcrew.com